KatherineGriffin
December 09, 2020
"My experience was amazingly pleasant"
My experience was amazingly pleasant. I reviewed your Employee, Victoria A. , on the last page. I stand firm on that review. She is amazing and I hope that you take time to notice her. All to often valuable employees are overlooked for one reason or another but she is gold to your company as a CSR. I have high hope that someone reading this will keep Victoria in line for a promotion or better yet put her in charge of training....you would be doing your Supervisor a big favor if you made the suggestion. She made your Company look outstanding. If I still had my business ( a small Insurance Agency, so you know I know a good CSR on the rare occassions that one comes along) I would do everything in my power to steal her away from you!! Thanks very much,
Debbi Singleton
happykoala486
November 10, 2020
"Excellent customer service experience"
I called in to renew and update my annual dental plan and the rep handled everything extremely well plus gave me a discount and an extension on the renewal.